🏢 About Ashraf Naturals
1. What is Ashraf Naturals?
Ashraf Naturals is a modern extension of Ashraf Laboratories (est. over 80 years ago), Pakistan’s first award-winning herbal medicine company. Ashraf Naturals brings the same legacy of purity and trust into the world of natural food and consumer products.
2. Is Ashraf Naturals part of Ashraf Laboratories?
Yes, Ashraf Naturals is founded by the Ashraf family. While the product ranges of both ventures are different, our core promise remains the same — pure, premium-quality products you can always trust.
🧴 About Our Products
3. Are your oils fragranced or processed?
No. All our oils are 100% cold-pressed and have natural fragrance only. We do not use any artificial fragrances, chemicals, or heat in our oil extraction process.
4. What kind of saffron do you offer?
We offer Iranian Super Negin Saffron, the finest grade available globally. Among the top 3 (Sargol, Negin, Super Negin), Super Negin is the most premium.
5. What is the recommended dosage of saffron?
We recommend 30 mg per day for general health and wellbeing.
🍯 Product-Specific FAQs
🔥 Honey Shilajit
6. What is Honey Shilajit?
Honey Shilajit is a blend of pure raw honey and 750 mg of high-grade Shilajit, crafted to support immunity, stamina, and joint health. Suitable for both men and women.
7. How should I use it?
Take one sachet daily, preferably in the morning, either directly or mixed in warm water or milk.
👑 King Honey Shilajit Plus
8. What makes King Honey Shilajit Plus different?
This is a premium male vitality formula combining Shilajit, pure honey, and 12 powerful herbs including saffron, ginseng, cinnamon, nutmeg, and akarkara. It is formulated for men only, aged 24+.
9. When should I take it?
Take one sachet in the evening or as needed, but not more than once daily.
🌟 Sidr Gold Honey
10. What is Sidr Gold Honey?
Sidr Gold is 100% raw, premium Sidr honey sourced from Pakistan’s pristine Kohat and Karak regions. It is rich in nutrients, naturally thick, and loaded with healing properties.
11. Can I give Sidr Honey to children?
Yes, Sidr Gold Honey is safe for children above 1 year old and ideal for the whole family.
💤 Silk Dream Honey
12. What is Silk Dream Honey?
A calming herbal blend of honey, lavender, chamomile, saffron, rosemary, jasmine, and blue lotus. Designed for mental relaxation, stress relief, and improved sleep quality.
13. How do I use it?
Mix one sachet in a cup of warm water before bedtime for a soothing, aromatic herbal tea.
📦 Orders & Delivery
14. What are your delivery charges?
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Free shipping on orders over Rs. 4,000
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Rs. 200 flat shipping on orders below Rs. 4,000
15. How can I cancel or change my order?
Contact us within 24 hours of placing your order at sales@ashrafnaturals.com. If it hasn't shipped yet, we’ll do our best to accommodate your request.
16. When will I receive my order?
Delivery takes 3–5 working days nationwide. You’ll get a tracking number via SMS once your parcel is dispatched.
17. Which days do you deliver?
Deliveries are made Monday to Saturday (excluding public holidays).
🔁 Returns & Complaints
18. What if I receive a wrong, damaged, or partial order?
We deeply regret any inconvenience. Please contact us at sales@ashrafnaturals.com and we’ll resolve the issue promptly.
19. What is your return policy?
If you're not satisfied, you may return the product within 7 days of purchase for a full refund. Items must be unopened and in original condition.
🏷️ Business & Whitelabeling
20. Do you offer whitelabel or private label manufacturing?
Yes! We can create your own product under your brand. Visit this page for details:
🔗 Get Your Product Whitelabeled
21. How can I become a distributor or stockist?
Join our growing network of resellers and distributors by applying here:
🔗 Become a Stockist
🔗 Become a Distributor